✦ Built by a Shopify founder

The helpdesk that actually resolves tickets.

AI that takes action on your Shopify store. Not just text generation. Cancel orders, pause subscriptions, track shipments. All from one conversation.

First 50 brands lock lifetime pricing.

✦ You're on the list. We'll be in touch.
Delightfull inbox with AI drafts, customer context, and Shopify actions
The problem

Your helpdesk was built before AI worked.

Legacy tools charge more as you grow, load slower than your customers' patience, and bolt on "AI" that can't do anything useful.

💸

Per-ticket pricing

Grow your brand, get punished. Shipping delay spikes tickets, your bill explodes.

🐌

2-3 second loads

100+ tickets a day with sluggish tools. That latency costs thousands in productivity.

🤖

AI that just generates text

Can't cancel an order. Can't pause a subscription. Can't check tracking. Just words.

🎫

Tickets, not people

Customers have history, subscriptions, lifetime value. Legacy tools see ticket numbers.

<200ms
Load time
96%
AI confidence scoring
6
Channels, one timeline
$49
Per seat / month
The product

AI that doesn't just draft. It acts.

Every AI response comes with a confidence score and the actions to back it up. Your agents approve with one click.

  • ✦

    AI drafts with confidence scoring

    AI generates responses and shows how sure it is. 96% confident? One click to send. Unsure? It flags for human review.

  • 🛍️

    Shopify actions inline

    Cancel orders, issue refunds, edit details. All without leaving the conversation.

  • 🔁

    Subscription management

    Pause, skip, delay, change flavour. Skio and Recharge actions built into the thread.

  • 📦

    3PL tracking

    Warehouse status, delivery estimates, and shipment data surfaced automatically.

  • ⌘

    Keyboard-first

    Command palette, shortcuts for everything. Linear-speed workflows for teams who move fast.

Command palette with subscription actions
Intelligence

See what your AI actually does.

  • 📊

    AI vs human resolution

    Track exactly how many tickets AI resolves autonomously versus human agents. Measure the ROI in real time.

  • 📱

    Channel mix breakdown

    Email, Instagram, SMS, chat. See where your customers reach out and how each channel performs.

  • 🏆

    Team leaderboard

    Response times, resolution rates, CSAT scores. Celebrate your best agents and spot coaching opportunities.

Analytics dashboard with AI resolution metrics
How we compare

Delightfull vs the usual suspects.

We built this because we tried everything else first.

Delightfull Gorgias Intercom Zendesk
AI capability Drafts + actions + confidence Basic text suggestions Fin chatbot (enterprise) Generic copilot
Speed <200ms, keyboard-first 2-3s page loads ~1s Heavy, complex
Shopify depth Native orders, subs, 3PL Good, partial Basic Limited
Pricing $49/seat ~$360/mo $99+/seat $55+/seat
Dark mode Default ✦ No No No
✦ Limited spots

First 50 brands get lifetime pricing.

Built by a founder running CS on a $10M Shopify brand. This is the tool we wished existed.

✦ You're on the list. We'll be in touch.