Delightfull
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Built by a Shopify founder

Customer support that actually delights.

The AI helpdesk Shopify brands deserve. Replace Gorgias at 1/7th the cost, get faster replies, deeper store context, and less chaos.

Founder to founder: first 50 brands lock lifetime pricing.
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Problem

Your helpdesk was built for 2019.

You are running a modern DTC operation on tools that still think AI is a plugin and Shopify context is optional.

Slow responses

Agents spend minutes digging for context before they can even type a reply.

No real AI

Generic copilot text, no brand voice, no confidence scoring, no useful automation.

Per-seat tax

As you grow support, pricing shoots up faster than your margins.

Disconnected data

Order details, subscriptions, and warehouse status are split across five tabs.

Features

Everything operators need, none of the enterprise bloat.

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AI Draft with Confidence Score

Auto-generates replies with a confidence score, agents approve before sending.

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Shopify Native

Orders, refunds, and tracking data live inline, right where the conversation happens.

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Subscription Management

Skio and Recharge actions like pause, skip, or delay happen in one click.

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Warehouse Integration

See live order status from your 3PL without jumping between dashboards.

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Smart Email Threading

Every reply stays in context, no lost conversation fragments or duplicate tickets.

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Knowledge Base RAG

AI learns your docs and your tone, then drafts replies that sound like your team.

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Command Palette

Cmd+K everything. Keyboard-first flows for teams who move fast.

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Beautiful Dark UI

Notion-quality design with Linear-like speed, purpose-built for focus.

Comparison

Delightfull vs the usual suspects.

Platform Starting price AI capability Shopify depth Speed
Delightfull $49/mo Purpose-built drafts + confidence Native, deep DTC actions Instant, keyboard-first
Gorgias $360+/mo Basic assistive AI Good, partial workflow depth Can feel heavy at scale
Zendesk $55+/seat Generic enterprise tooling Limited native commerce context Powerful, slower setup
Intercom $74+/seat Strong AI, less DTC-specific Shallow Shopify workflows Good for chat, mixed for support ops

Starting at $49/mo. Not $360.

Simple pricing for real teams, no per-seat punishment. Grow support without growing software pain.

Waitlist

Join the waitlist. First 50 brands get lifetime pricing.

If your support stack feels stitched together, this is your clean reset.

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