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All APIs Connected
NL

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AI Summary Tap to collapse
Tone

Customers

Segmented by health, LTV, and lifecycle.

AI SAVED THIS WEEK
0h
Equivalent to 5.2 agent days

Tickets Resolved: AI vs Human

Avg Resolution Time

AI
2.8m
Human
12.1m

Top Ticket Categories

Order Tracking
84
Subscriptions
76
Billing
44
Wholesale
31

Customer Sentiment Trend

Money Saved Calculator

$0

Based on 293 AI-resolved tickets x 9.3 minutes saved x $38/hr blended support cost.

Search

Try: "pause subscription for Maya Patel" or "refund order #HY-48291"

Settings

Workspace configuration, connected apps, and AI policy controls.

๐Ÿ›๏ธ

Shopify

drinkhyro.myshopify.com

โ— Connected
๐Ÿ”„

Skio Subscriptions

REST API (read-only), GraphQL pending

โ— Partial
๐Ÿ“ฆ

eStore Logistics 3PL

Fulfilment tracking and inventory

โ— Connected
๐Ÿ“ง

Email (Resend)

hello@drinkhyro.com via Resend

โ— Connected
๐Ÿง 

AI Engine (Claude)

Drafts, classification, and summaries

โ— Connected
โญ

Okendo Reviews

Customer reviews and ratings

โ— Connected
๐Ÿ“ง

Klaviyo

Email marketing, lists, and engagement

โ— Connected

AI Draft Behaviour

Default Tone

Classification Categories

Order Tracking Subscriptions Billing Returns Product Info Wholesale
SC

Steve Chapman

steve@drinkhyro.com

Admin
NL

Nicola

nicola@drinkhyro.com

Agent
H

Hermes

hermes@drinkhyro.com

AI Agent
L

Lisa

lisa@drinkhyro.com

AI Agent

Workspace

Business Hours

Mon-Fri, 9:00 AM - 5:00 PM AEST

Plan

$49 /month

Starter plan. 4 agents, unlimited AI drafts, all integrations.

Customer Profile