Slow responses
Agents spend minutes digging for context before they can even type a reply.
The AI helpdesk Shopify brands deserve. Replace Gorgias at 1/7th the cost, get faster replies, deeper store context, and less chaos.
You are running a modern DTC operation on tools that still think AI is a plugin and Shopify context is optional.
Agents spend minutes digging for context before they can even type a reply.
Generic copilot text, no brand voice, no confidence scoring, no useful automation.
As you grow support, pricing shoots up faster than your margins.
Order details, subscriptions, and warehouse status are split across five tabs.
Auto-generates replies with a confidence score, agents approve before sending.
Orders, refunds, and tracking data live inline, right where the conversation happens.
Skio and Recharge actions like pause, skip, or delay happen in one click.
See live order status from your 3PL without jumping between dashboards.
Every reply stays in context, no lost conversation fragments or duplicate tickets.
AI learns your docs and your tone, then drafts replies that sound like your team.
Cmd+K everything. Keyboard-first flows for teams who move fast.
Notion-quality design with Linear-like speed, purpose-built for focus.
| Platform | Starting price | AI capability | Shopify depth | Speed |
|---|---|---|---|---|
| Delightfull | $49/mo | Purpose-built drafts + confidence | Native, deep DTC actions | Instant, keyboard-first |
| Gorgias | $360+/mo | Basic assistive AI | Good, partial workflow depth | Can feel heavy at scale |
| Zendesk | $55+/seat | Generic enterprise tooling | Limited native commerce context | Powerful, slower setup |
| Intercom | $74+/seat | Strong AI, less DTC-specific | Shallow Shopify workflows | Good for chat, mixed for support ops |
Simple pricing for real teams, no per-seat punishment. Grow support without growing software pain.
If your support stack feels stitched together, this is your clean reset.